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Contact UniUni Customer Service

How to Reach a Person at UniUni

Verified Contact Information

Toll-Free Number:

  • 1-800-282-2468
    Customer Support Representative
Call customer service
Send Message

Customer Service:

  • 1-315-533-4690
    For Central and Eastern time zones
  • 1-424-284-2432
    For Pacific and Mountain time zones
  • +1 647 360 4178
    For Central and Eastern time zones
  • +1 604 229 2007
    For Pacific and Mountain time zones

UniUni Emails:

Customer Service
privacy@uniuni.com
Privacy Inquiries

UniUni Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular UniUni Phone Number
1 (424) 284-2432
Average Hold Time
00:09:04
Average Calls duration
5 minutes
Most Popular UniUni Email Address
service@uniuni.com
UniUni Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact UniUni Customer Service?

Most Popular Number:

(800) 282-2468
Customer Support Representative
Total calls: 344 Issues resolved: 26 Last call: May 9, 2026

To reach the UniUni customer service by phone, dial the following numbers. If you are in Canada, call +1-604-229-2007 (for Pacific and Mountain time zones) or +1-647-360-4178 (for Central, Eastern, and Atlantic time zones). Are you in the United States? Use one of the following UniUni contacts: (424) 284-2432 (for Pacific and Mountain time zones) or (315) 533-4690 (for Central and Eastern time zones). These are the main lines that are designed for solving any issues related to the company’s services. To get quality assistance in time, apply to the company between the following hours: 10 a.m. and 9 p.m. Eastern Standard Time.

UniUni provides several email addresses. If you need to get in touch with the sales team regarding shipping, visit the official company website, scroll down the main page, follow “Sales” in the “Contact” block, and fill out a contact form on the left. To reach the UniUni customer service team in writing, choose “Support” next to “Sales”, and fill out all fields of the contact form too. Regarding terms and conditions or cookie policy, send a letter to service@uniuni.com. To ask about Canada’s privacy policy, email to privacy@uniuni.com. For inquiries related to the USA privacy policy, use the following UniUni contact: la.support@uniuni.com.

The UniUni headquarters is based in Canada at Uni Express Inc. 10851 Shellbridge Way, 100 Richmond, British Columbia V6X 2W8, Canada. To visit the main office, ask carefully about how to get to it by calling 1-800-282-2468. Plotting the route from your home to the UniUni address is the best way to visualize how to get to the office. For it, use Google Maps. To go to it, follow the “Get directions” hyperlink in the “Locations” block of the LinkedIn page.

PissedConsumer Club

Contact Information

UniUni Website:

UniUni Help Center:

Corporate Office Address:

Uni Express Inc.
10851 Shellbridge Way, 100
Richmond, British Columbia V6X 2W8
Canada

Other Info (opening hours):

Hours: 10:00am - 9:00pm Eastern Standard Time

More contact details

Summary of UniUni Customer Service Calls

3.1K TOTAL
CALLS
05:04 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call UniUni?

Shipping and Delivery Question:

  • “Where’s my package”
  • “Lost my package”
  • “U keep sending packages , i only try it doesnt work u sent me 6 orders want refund”

Return/ Replace Question:

  • “Need to make a return”
  • “Want to return two items”
  • “I need to return a dress unopened”

Request for Information Question:

  • “Need to speak to a representative about returning items”
  • “How to return your the product”
  • “I have a concern about my package”

Product/ Service Question:

  • “Too much product”
  • “Broken items”
  • “Failed delivery attempt”

Activation/ Cancellation Question:

  • “Cancel my order I'm getting auto deliver of enhancement dummies I did request for $212.79 I can't afford nor order”
  • “I need to cancel the order”
  • “Cancel product”

Refund Question:

  • “Stop sending and refund on everything”
  • “Refund”
  • “You Iowe me refund spoke to rep”

Payments and Charges Question:

  • “Received unauthorized package.”
  • “I need postpaid Return Label so that I can send back the parcel that I received”
  • “Unit i received won't come on after good charge”

Staff Question:

  • “Customer service”
  • “Rude disrespectful delivery people”
  • “Report a staff”

Account Question:

  • “Keep sending me milk thistle got me on subscription trying cancel don’t know how”
  • “Account”
  • “Need to stop getting this subscription of bug spray”

Website/ Application Question:

  • “Mi paquete fue devuelto a las instalaciones con el delivery”
  • “To see can have my order #GEV29394 redirect to be pick up @ my my PO Box if I'm not home to receive my Order #GEV29394 ... John Bell, 3352, Chattanooga Tennessee 37404 United States”
  • “Driver app support”

Employment Question:

  • “Job”
  • “Unfair wages”

Cards Question:

  • “There were no pleasurable calls. They always wanted more and more and more money or gift cards. They were scamming me.”

Other Question:

  • “Tengo q hablar con un agente”
  • “They send me the Ron merchandise the i pay for”
  • “I ordered a ring and got an empty box why”

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