Skip to content
UniUni

UniUni

www.uniuni.com
What is your customer experience with UniUni?

UniUni Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

UniUni has a 1.3 star rating from 375 reviews; consumers are mostly dissatisfied and only 9% would likely recommend. UniUni reviews show frequent delivery failures and poor communication.

Key Takeaways for Future Customers

  • Expect repeated delivery issues and long delays when tracking the delivery of goods.
  • Be prepared to pursue refunds and dispute unauthorized charges; subscription and billing problems recur.
  • Contacting customer service is often slow or unresponsive, so plan accordingly.

Negative Feedback / Risk Areas

  • Frequent UniUni customer complaints about misdelivery, lost packages, and drivers leaving parcels unattended.
  • Complaints about refunds, billing, unwanted subscriptions or auto-ship charges and poor support for returns.
  • Poor reliability and unhelpful customer service across many reports.

Positive Feedback

Occasional reports note fast delivery or satisfactory items; one reviewer praised a bracelet delivered in good condition.

View full overview ›

Media from reviews

UniUni - I want to return
UniUni - Hola : envío este mensaje porque compré...UniUni - Hola : envío este mensaje porque compré... - Image 2UniUni - Bad Delivery Service!UniUni - Bad Delivery Service! - Image 2UniUni - Fix our mistake by using magicUniUni - Misdelivery
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
package delivery address service order customer customer service number packages door
Filter review
Sort by
Arbor Vwt
map-marker Washington, New Jersey

I want to return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
UniUni - I want to return

I just want to return the item I didn't order extra .. and I have been charge a lot .

Nothing is wrong with it . I just to return and get refund my money ?

User's recommendation: Yes , I would

View full review
Jennifer P Zxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fix our mistake by using magic

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The company is rude and unhelpful, denying delivery with vague details.
  • - The reviewer cites sites/videos alleging narcistic behavior and manipulation.
UniUni - Fix our mistake by using magic

This company is amazingly rude. They will tell a parcel cannot be delivered. Which parcel? People who can find Carmen San Diego in 30 seconds can't figure that out. Why? No clues whatsoever.

They tell you to contact the vendor. Which Vendor? Even harder to figure out.

When called out they claim they are 'sorry' and 'understand' while doubling down. There are at least 20 sites and 5 YouTube videos show this is narcistic behavior and manipulation--not even close to honesty.

They can't even try to act like they care or give two *** about the people whose parcel they lost--given the nasty attitude, they probably 'lost' it on purpose; most narcissists sabotage and they blame the victim.

Loss:
$50
Pros:
  • Exist
Cons:
  • If the customer was a child cps would be mad

Preferred solution: Full refund

View full review
Carlos A Eno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Misdelivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
UniUni - Misdelivery

My package was misdelivered to the wrong address. So now I can't find the package; the package went missing because the driver left it at another location. Very bad service.

Loss:
$71
Pros:
  • No idea
Cons:
  • Lots of misdellivers

Preferred solution: Full refund

User's recommendation: Keep your eyes open

View full review
Graeson Tlx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Hola : envío este mensaje porque compré...

AI Highlights
  • - Wants to return the 3-bottle Burn Slim package.
  • - Asks for return steps and how to get a refund.
UniUni - Hola : envío este mensaje porque compré...
UniUni - Hola : envío este mensaje porque compré... - Image 2

Hola : envío este mensaje porque compré un paquete de 3 frascos de burn slim pero quiero hacer la devolución del producto esta completo como mismo me llegó podría decirme que tengo que hacer para enviarlo y que me reembolsen el dinero

Gracias

Milagros Rivero

mila2318@***.es

View full review
Bernadette P Gqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pkg delivered but nowhere to be found

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Drop-point photo provided; package missing.
  • - Driver number given was a private college student’s; Wellnee is the source; Bernadette Perna.

You gave me a pic of where you put it, but it's nowhere to be found. You also gave me a driver number to call, but it was a college student's private number.

It came from Wellnee.

Where is my pkg? This is Bernadette Perna.

Loss:
$95

Preferred solution: Deliver product or service ordered

View full review
Teddy Kdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salinas, California
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Driver threw the package in the middle of the driveway.
  • - A full 32oz urine cup was left there.
  • - Uniuni ghosted me; no apology or action after 2 weeks.
UniUni - Disgusting

Driver threw my package in the middle of my driveway on the ground exactly where someone parks their car. Once they left, they parked in the middle of my driveway, left the most disgusting saturated dehydrated full 32oz cup of urine in the MIDDLE of my driveway exactly where cars drive, meaning whoever drives over it would have urine splash all over their car, and drove away.

Didnt even pour it out in the bushes or leave it off to the side. Just put their car in park and placed it on the ground in the dead center of my driveway. I have contacted uniuni and they completely ghosted me. They did not apologize about the issue, they tried to gloss over it every time I brought it up.

I sent them pictures and videos because their driver was recorded on my ring camera and they still havent done anything about it. Its been 2 weeks now with zero response.

No idea why its even a question as to what needs to be handled here. If theyre just hiring anyone, I think I know a monkey at the zoo who might want work since apparently our standards are nonexistent.

Cons:
  • Urine

Preferred solution: I want the delivery driver to be reprimanded and I don’t want him to ever be the one in charge of delivering to my house again.

View full review
Ximena Uyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Green Bay, Wisconsin

Only half order received

AI Highlights
  • - Received only half the order: one air purifier instead of two.
  • - Follow up to locate the missing item; shipping number UUS 636126****428245.
UniUni - Only half order received
UniUni - Only half order received - Image 2
Updated by user Mar 15, 2026

Came to solve this with the gentleman that found the issue. I thought I ordered 2 and however I thought but was only 1Linda Moore

Original review Mar 13, 2026

I received only half my order one air purifier. I am supposed to get two I need someone to follow up and tell me where it is.

I need these for a medical condition and having these problems is not helping me any please just find it. The shipping number was

UUS 636126****428245.

PLEASE ADVISE WHAT YOU FIND. THANKS, LINDA MOORE.

User's recommendation: if you need to watch your deliveries, mistakes happen

View full review
Beverly A Hms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

Incompetent delivery driver. Left my package at apt Q5 instead of O5.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Delivery said it arrived at my door or office, but it wasn't there, second time.
  • - Found at Building Q Apt 5 on Sunday; I have two porch cameras.
UniUni - Incompetent delivery driver. Left my package at apt Q5 instead of O5.
UniUni - Incompetent delivery driver. Left my package at apt Q5 instead of O5. - Image 2
UniUni - Incompetent delivery driver. Left my package at apt Q5 instead of O5. - Image 3

I received a text that my package had been delivered at my door or at the office. I went to my door, no package.

I jumped into my car and prayed it wasn't left outside the office. Since it was Sunday, I decided to go past Building Q, apt 5, and there was my package. This is the second time. I live in Building O, apt 5.

This has put a sour taste in my mouth for trying to get products delivered to me.

What are you going to do about this? I have two cameras on my porch.

Cons:
  • Someone does not know there alphabets

Preferred solution: Apology

User's recommendation: I don't know what to recommed other customers

View full review
Candace C Gxd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop a package to arrive at my house

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
UniUni - Stop a package to arrive at my house
UniUni - Stop a package to arrive at my house - Image 2

After all that I've done, they are still delivering the package today. I have spent countless hours trying to get them not to deliver a package I did not order.

Cons:
  • Will not stop delivery requests not to deliver

Preferred solution: Full refund

View full review
Anonymous
map-marker Midland, Texas

Bad Delivery Service!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Package delivered to the wrong address with no option for re-delivery.
  • - Driver provided AI-generated photos; merchant won't help and reviewer warns against Uni Uni.
UniUni - Bad Delivery Service!
UniUni - Bad Delivery Service! - Image 2

Package delivered to the wrong address and they won't contact the contractor to re-deliver. They also say that once the delivery is made, they can't do anything about it.

The merchant I purchased the item from won't do anything about it either. This was a scam! The delivery driver produced an AI generated photo saying it was delivered!

Clearly no address in the first pic and a "magical address" in the second pic. Never use Uni Uni!!!

User's recommendation: Avoid!!!

View full review
Oscar E R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Hollywood, California

El paquete que me entregaron llegó dañado

AI Highlights
  • - The package arrived damaged, as if run over.
  • - Three bottles are sealed, three have capsules outside.
  • - The package number is US562757****0089024.
UniUni - El paquete que me entregaron llegó dañado

El papel te llegó daño dañado como que lo hubiera atropellado un carro. 3 botes están sellados, pero 3 están con todas las cápsulas de fuera.

Número del paquete.UU562757****0089024. Mepueden embiar todo bien y les embio el dañado

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Burnaby, British Columbia

Uniuni leave delivered parcels outside buildings

Uniuni leave delivered parcels outside buildings

uniuni left parcel outside apartment building -street level unattended that cost loss of parcel. Address clearly stated apartment number.

User's recommendation: dont recommend using uniuni

View full review
FELECIA F Epo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, South Carolina

Failed delivery I need the complaint department

AI Highlights
  • - Uniuni Express failed to deliver after address confirmation and pictures.
  • - Paid $99; about 5 weeks; over 12 attempts; wants a reputable carrier.

U n i u n i Express delivery after receiving pictures and address confirmation and standing right there has stated unable to deliver when expressed directions were given the company no ETA delivery notes no updates no contact of any sort until after such a failed attempt when I'm standing right there it couldn't have possibly been delivered the way that they said and I paid $99 to ensure to get this package it's been about 5 weeks I've contacted them over 12 times and now I'm trying to contact you change delivery companies to a reputable one

Cons:
  • Unreputable delivery system

Preferred solution: Full refund

View full review
Mary R Xlg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rockford, Illinois

I am writing to file a formal complaint...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Delivery marked failed 3/29 for incorrect address; it was correct.
  • - No updates by 4/7; redelivery email is unacceptable; tracking GV26USA0U01971****.

I am writing to file a formal complaint regarding my package that was marked as a failed delivery on 3/29 due to an 'incorrect address.' The address was not incorrect. I spoke with several agents at your New York office, all of whom confirmed that the address on file was correct and stated they would contact the warehouse to investigate.

Each time, I was told someone would get back to me within 48 hours. It is now 4/7, over a week later, and no one has contacted me with an update. To make matters worse, I received an email yesterday claiming my package would be redelivered within 24 hours from 3/29. That response is completely unacceptable and makes no sense.

It feels like no one at UNIUNI is actually reviewing the situation or taking responsibility. This level of communication is horrid. I genuinely do not understand how a logistics company can operate this way. I need to know what is going on with my package and when it will actually be delivered.

I expect an immediate response and a real resolution. My tracking number is GV26USA0U01971****.

Loss:
$55
Cons:
  • No delivery no communication theft of packages the list goes on

Preferred solution: Deliver product or service ordered

User's recommendation: If a merchant is using this company to ship to you, do not order.

View full review
Kit C Yvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delivery of an order1

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Sunday delivery; Elk Plain Mail Boxes is closed and hours are posted.
  • - Driver did not follow posted hours; deliver during correct hours or refund.
UniUni - Delivery of an order1

Order was tried to be delivered for the 2nd time on a Sunday.

Elk plain mail boxes and storage is closed on Sundays, and the hours are plainly displayed.

Your driver is an idiot and should be retrained or learn to read or something.

You should not allow this to occur.

Your driver is not applying themselves to your standards.

Please deliver during correct hours or return for a complete refund.

Reply with your solution.

Thank you.

Preferred solution: Deliver product or service ordered

View full review
Brenda H Ecz
map-marker Saint Thomas, Ontario

2 Wrong cup bra size & someone put them into 2 wrongbags

AI Highlights
  • - I already paid; two bras arrived wrong.
  • - Request XXXL replacements: black and green.
  • - Please check each bag for the correct cup size.
UniUni - 2 Wrong cup bra size & someone put them into 2 wrongbags
UniUni - 2 Wrong cup bra size & someone put them into 2 wrongbags - Image 2
UniUni - 2 Wrong cup bra size & someone put them into 2 wrongbags - Image 3

I already paid, and I am not happy with two wrong cup sizes, and someone put those bras into wrong bags. I want to get another right size for one black and one green size bigger cup bras XXXL, please.

Please be careful and check to make sure the right cup size is in each bag.

Please let me know if you have any questions about this. You can use the email address haelzleb@***.com.

Loss:
$100

Preferred solution: Yes pls replace for 2 black & green bras bigger cups size 3LX. Please make sure to check right size cup in each bags

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article