UniUni
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hagerstown, Maryland
Want to return item
Unable to complete call, want to speak with customer service to set up return of item. Medic alert bracelet is too large and not able to adjust smaller.
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Verified Reviewer |
Sacramento, California
No answer
I haven't had an experience yet no one has answered me. Not sure what I'm supposed to write here I don't want to leave feedback I just want someone to call me back so I can get this package picked up that was left without me having the opportunity to deny the parcel. So all I can say is call me back text me back email me back contact me somehow
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Verified Reviewer |
Aurora, Colorado
Trabajo
Aún esperando respuesta. Para poder trabajar con ustedes .
Como entrenador en Denver Colorado. E intentado comunicarme varios días y nunca optengo ninguna respuesta
Preferred solution: Trabajo
User's recommendation: 720421****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Memphis, Tennessee
Waiting anxiously
I will know better if and when my issue is resolved. then I can give a more definitive answer.
i have been trying to get this package for a month. someone dropped the ball.
It shouldn't take this long. The sender and the deliver come need to iron out a better solution.
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Verified Reviewer |
Ontario, California
YOU ARE SENDING ME STUFF I DONT WANT....
YOU ARE SENDING ME STUFF I DONT WANT. STOP AND REFUND MY BANK WILL NOT PAY YOU uniuni PRODUCTS. THANK YOU LINDABOWE1947@***.COM
- Zero customer service
User's recommendation: STOP ....AND REFUND ..MED. DONT STOP
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Memphis, Tennessee
Real Headache !!!
They talk very sincere, but the results prove different, I;m dissappointed in the way they conduct business. I don't feel they put there best foot forward to satisfy the customer.
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Verified Reviewer |
Salinas, California
Thrown package
No way to communicate about a lazy driver who threw my package over the fence and it blew away.
Envelope was thrown over the fence and landed on my path where it has blown away in high winds. I can't find it.
User's recommendation: Don’t use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salaberry-De-Valleyfield, Quebec
Package left out in freezing rain
- - Parcel left in freezing rain caused damage.
- - Escalation Jan 8, 2026 with a promised 48-hour reply; no reply, then weather blame and no accountability.
Absolutely not. Weeks of silence after escalation, missed timelines, and responsibility-shifting destroyed any trust I had.
I will actively avoid UniUni in the future. I honestly have more trust in gas station sushi than in this company.
A package was delivered on December 28, 2025 and left exposed during freezing rain, resulting in damage. I reported the issue and was told on January 8, 2026 that my complaint had been escalated, with a promised response within 48 hours.
That response never came. I followed up again on January 16, 2026. Silence continued for over three weeks.
When UniUni finally responded, the outcome was:
No accountability for leaving a parcel exposed in severe weather
A blanket statement that weather damage is not your responsibility
A suggestion that I should call in advance in the future to prevent foreseeable delivery failures
At no point did UniUni acknowledge:
The prolonged lack of communication
The failure to meet your own stated timelines
The fact that leaving a package in freezing rain is a delivery handling choice, not an unavoidable act of nature
Being told, after weeks of silence, that the solution is for the customer to manage UniUnis delivery process going forward is not customer service its deflection.
Mistakes happen. What defines a company is how it responds to them.
In this case, the response was delay, denial, and responsibility-shifting. This survey is the most engagement Ive received from UniUni during the entire process, which says everything.
I would not recommend this service to anyone who expects communication, accountability, or basic care in delivery.
- Complete trash
- Unprofessional
- Unaccountable
Preferred solution: Apology
User's recommendation: Run. Don't use.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
No one contacted me back!
This is my second try! I need to return an unopened package! I need a pick up for an item I intended on refusing, but it was left when I want at home
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Verified Reviewer |
Sacramento, California
Contact me back!!!
Contact me back! 775688****.
Requested a pick up, no one had given back with me. This is the second try!
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Verified Reviewer |
Portland, Oregon
Scamming theifs
Fraudulent carrier doesn't deliver, or driver just steals package. I have packages delivered almost daily from reputable carriers.
- Do not do their only job deliver packages
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT ORDER FROM COMPANIES THAT USE UNIUNI
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct misprint
I sent in my request for what I wanted on the T-shirt, and they misspelled it, so be very specific and careful about what you want printed on.
- Fast delivery
- Wrong spelling
Preferred solution: Full refund
User's recommendation: Be very specific what you ask for on your prints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerActualizar mi dirección decentregq
Que la dirección de entrega es incorrecta
Nesesito que me entreguen mi paquete a esta dirección 15682 E 52ND AVE Denver co 80239
User's recommendation: Un número directo para arreglar problemas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawrenceville, Georgia
I have a pack that a i didn't order...
I have a pack that I didn't order. I need to send it back.
Please take my name off any order and cancel. I canceled one time before.
Do not send any more, please.
Diana Ricard
- Spa dr
Preferred solution: Full refund
Pensacola, Florida
I CANNOT REACH A PERSON ON PHONE NUMBER
Have not taken any of them ,Talked to my POA I'm afraid to take them, and I never gave Authorities to send me the last two PACKAGES, JUST HOW MUCH ARE YOU CHARGING ME , I CALL THE COMPANY TO STOP ALL ,AND CACAL WHY AM I'M STILL GET
Preferred solution: Full refund
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I'm having a similar issue. UniUni has attempted to deliver my package twice and said in an automated email that the third will be the final attempt before returning the package to the sender.
I am at my company on business days and nobody has tried to ring the doorbell. This also happens sometimes with Amazon deliveries. Amazon drivers would drop the package by the door and never ring the doorbell. Unlike Amazon, there is no way to reach a real person at UniUni.
I literally had to scream at the chatbot until it would "create" a support ticket. As of now (24 hours), I still have not heard back from UniUni. We only got an automated message saying that the package is "out for delivery".
Don't bother using UniUni. Go with a more mature carrier such as UPS or Fedex instead.